Frequently Asked Questions
Product and Order Questions
Yes. All of Susan’s books are available for the Kindle on Amazon.com, for the Nook at Barnesandnoble.com, and for iTunes in the United States, Canada, and the UK. Her forthcoming book for 2014 will also be available electronically.
“Planets and Possibilities” is available on for the Kindle and the Nook and on the iTunes ebook store.
Susan considers it an honor that you would want her to do your chart. Her extensive writing schedule and other commitments simply preclude her from being able to do personal charts any longer. She is so sorry. If you would like to have one done, here is what she recommends.
A. Get your accurate birth time.
First, you will need to have your birth date, month, and year, the city and state or country, plus the exact time you were born – to the minute. If you were born in the United States, contact the Department of Vital Statistics in the capital of the state where you were born. You will need to ask for a “vault copy” of your birth certificate – that is, a copy of your birth certificate with your correct and official time of birth. Be very clear in your request that you do not want the computer version of your birth certificate. A proper copy will cost $10.00 to $30.00 (depending on the municipality). If it only costs $5.00, it is very likely the wrong, computer version that does not list the time of birth. If you live outside of the USA, you will probably need to contact the local jurisdiction of where you were born, or possibly the capital of the country where you were born.
If you cannot find the exact time of your birth, here are a few recommendations: Ask your mother, if you can. She’ll often know within a few minutes when you were born, and although every minute makes a difference in astrology, it’s better to be close to your birth time than not close at all. If you can’t ask your mother or she doesn’t remember (after all she was quite busy in labor, most probably in a delivery room without windows, so it would be hard for her to judge the time of day), then ask other relatives who might know when you were born. Your mother might have kept a baby book as a keepsake of your birth, and that might list the time you were born.
B. Can’t get your birth time, try reading Susan’s Summaries
If neither of those solutions is possible, then Susan recommends that you read all of the summaries of her forecasts for six months. You will probably find one sign other than your Sun sign that will resonate with you above all others, and that sign will probably be your rising sign. One of the primary purposes of having your chart done is to determine your rising sign – the sign that was on the horizon when you were born (which is why each minute can make a difference). It is your rising sign that determines the placement of all of the planets in your chart. The rising sign also dictates the career you will likely excel in, so it is useful to know. The only time your Sun sign and rising sign would be the same is that if you were born at or near dawn.
C. Order a sunrise chart
If you simply cannot find your time of birth, astrologers default to sunrise, where your Sun sign would also serve as your rising sign. This is not as accurate as having your actual rising sign, but it will definitely tell you where all the planets were when you were born.
D. Ask Susan to write your My Personal Horoscope Custom Natal Chart Keepsake Book, 60+ pages
Next, once you have all of your birth information, you can have your chart done. Susan’s first recommendation is to order a copy of My Personal Horoscope, which is a print-on-demand book written just for you. My Personal Horoscope is written by Susan and will tell you everything you need to know about your chart. Just click here, or go to www.susanmillermypersonalhoroscope.com to order it for $55.00 plus shipping and any applicable sales tax (New York State only). Look for the purplish blue and yellow cover.
My Personal Horoscope is a custom horoscope book tailored just for you and is illustrated in four-color with 60+ pages. Susan’s custom book has been made possible by using print-on-demand technology. You will see your wheel (your actual chart), and it will be explained in easy-to-understand terms. You will also get a legend to understand what each of the astrological glyphs mean. You won’t need the legend box – Susan will explain everything in your chart clearly. Susan never uses astrological language when writing or speaking to non-astrologers. Once you have your natal chart done, you need never do it again.
We regularly pay an atlas company to keep our charts up to date for many reasons. Each year daylight savings time and return to standard time falls a different date, not only in the US but also in other countries. Also, occasionally counties change their names and borders. Back during World War Two we had War Time. All these considerations are put into the charts that I do by the atlas company, to make them accurate,. The algorithm I use is Placidus – Tropical, for those who are interested and know astrology.
E. Other My Personal Horoscope Books: For babies, couples, and Annual Solar Return Birthday Book.
In addition to the My Personal Horoscope book Susan developed for her grown-up readers, there is also a book for newborns and small children (covering newborn up to age six). In this book, Susan mainly discusses the talents and natural proclivities of the child, including some of the inherited traits given by the father and mother. Before you order the baby book, you will need the first name of each of the parents of the child and just the Sun sign of each, such as Tom, a Taurus, and Erica, a Gemini. (If the child is part of a gay couple, she will write a report on a child with two fathers or two mothers.)
Susan also writes a relationship compatibility custom book for a specific couple, straight or gay. Susan suggests, however, that you first become familiar with your own chart before you order a report for compatibility.
There is also a My Personal Horoscope Annual Solar Return Book, which most people order when they are anticipating their birthday. This is a book that progresses your natal Sun to the year you will now enter. Solar return means the return of the Sun to the place it occupied at your birth. This is considered significant in astrology and can give you a microscopic look at the year ahead in a way other astrological reports cannot do.
All of the My Personal Horoscope books may be purchased as either hard copy or downloaded in PDF format. If you live outside of the USA, we recommend you order your book as a PDF, since you can save on shipping charges.
If you cannot find your time of birth and want to know what your actual rising sign is, then you will need to work with an astrologer who could do what’s known as chart rectification. This is where you provide the astrologer with ten of the most important events in your life – this will allow the astrologer to work backward in time to find the aspect that triggered that event, and in so doing, pinpoint your rising sign and degree. Some people call the rising sign the ascendant – both are the same and used interchangeably.
Finding a Personal Astrologer in Your City
If you would prefer a personal astrologer to create your chart (this will be more expensive than purchasing My Personal Horoscope, and the chart will be the same) or to meet with you or speak with you on the telephone once you have your chart, Susan would recommend that you contact one of the following three organizations:
1. The National Council for Geocosmic Research (NCGR) at www.geocosmic.org
2. The International Society for Astrological Research (ISAR) at www.isarastrology.com
3. The American Federation of Astrologers (AFA) at www.astrologers.com
These organizations are all based in the United States, although they might be able to recommend someone in an overseas company too. Through any of these organizations you should be able to locate a personal astrologer you would be comfortable with in order to provide advice as well as to do your chart. Susan belongs to all three organizations, so please mention her name when you contact them. Susan receives no compensation from any of these organizations, but she would like you to receive special care when you call. If you live outside of the USA, it’s also possible that there are other organizations in your own country that can provide these same services. By searching Google, you would be able to find an organization or individual that can help you.
Susan also may be able to recommend an astrologer for you if you have a specific question. You may write to [email protected]. When you do, please be very specific about the purpose of the reading – whether you’ve just ended a relationship or if you have an important decision to make about a job, a house, a move, a business venture, or a health problem, and so forth. The more specific you can be, the better Susan would be able to assist in directing you to someone she feels would be most appropriate for you.
Here are the names of three astrologers Susan trusts. All are authors and all have a presence on the web.
Ronnie Gale Dreyer
Superb, experienced astrologer, does classic Western and also Vedic astrology.
See your favorite online bookseller for Ronnie’s books.
[email protected]
212.799.9187
Bob Marks
Had a TV show for many years that Little Mom, my mother, loved.
Ask about Bob’s specialty, advice on relocating to a new city.
Bob can, of course, do regular natal charts.
[email protected]
http://www.bobmarksastrologer.com
212.535.1549
Rebecca Jane Gordon
Ask about Rebecca’s introductory classes in astrology
[email protected]
MyPathAstrology.com
919.365.0862
Whatever you decide to do, the copy of your natal chart you receive is your astrological map, and it will remain the same throughout your life. All other charts you may do in the future, such as a solar return or progressed chart, would be based on your natal chart.
Regardless of what decision you make, please know that Susan is very grateful that you trust her enough to ask her to do your chart. She thanks you for being a reader of hers, and she wishes you the very best for your future.
Daily Astrology Zone® is a subscription service that delivers Susan’s long daily forecasts for all 12 signs into your email inbox (in your cell phone, computer, iPad, tablet or other device that can receive email) each day. If you have a question about your subscription service or about the product itself, please write to [email protected].
Please note that this address is NOT for questions about your iPhone, Android, or Galaxy app – this is just for Susan’s Daily Astrology Zone® horoscopes. Please also do not ask personal questions about your sign or your natal chart here, as they will not be able to be answered.
If you ordered any of the My Personal Horoscope™ books, one of Susan’s “Year Ahead” books, or her annual calendar, please contact Susan’s publisher Arthur Heydendael, President of America Direct Book Service. You can write to Arthur at [email protected] or telephone him at +1.914.271.3640, ext 14.
Susan keeps her readers up to date with the PS in her monthly forecasts. She occasionally will write a special email just for those on her mailing list. With all of the writing she does for magazines, she hasn’t been able to send out a newsletter. Your email address is safe. Susan will never rent, sell, give away, or distribute your email address to anyone for any reason outside of Astrology Zone®. She takes your trust in her very seriously.
Susan has the My Personal Horoscope™ books, her most recent “Year Ahead” book, her beautiful annual Year Ahead Astrological wall calendar, as well as your astrological chart suitable for framing, all of which are available here. You can sign up for Daily Astrology Zone® which is a daily forecast delivered to your email inbox by going here.
The Astrology Zone Mobile App
No. If you are a Samsung or Android user, you will be able to continue using “Astrology Zone Premier” until new code is written for these smart phones. You will be given plenty of notice when that changeover is due, but for now, you can continue to use “Astrology Zone Premier.”
Susan hopes you enjoy your subscription to your new app!
Yes, Susan’s new app will work on almost all iPhones. Her app is free, so try downloading it. If you have problems, write to [email protected]
The best thing to do is to completely turn your phone off (with the red arrow) and then turn it back on. It should come right up.
If you are not sure your credit card number was recorded and that the purchase of the subscription may not have gone through, then enter your credit card number again. Apple will tell you if you’ve already purchased the app. They have a failsafe, so you cannot possibly purchase it more than once.
For further technical assistance, please write to [email protected].
If you upgraded your cell phone and want to transfer your app, here are instructions from Phunware, who publishes Susan’s app, on just how to do that:
1. Start the Astrology Zone application on your phone.
2. On the menu, which appears on the bottom of the screen, select Daily to access the Daily Horoscope.
3. On the Daily Horoscope screen, select Learn More About Full Horoscopes!
4. On the Full Horoscope Subscriptions screen, select Purchase a Subscription.
5. On the Subscription screen, select the Restore Purchases button on the bottom of the screen.
6. On the Please Sign Up screen, select the Sign In button on the bottom of the screen and input the email address and password that was used to purchase the <subscription type> and it should resume your subscription.
Should you continue to have any technical concerns with your app, please write to [email protected].
If you have an iPhone and were using “AstrologyZone Premier,” that app ended service as of November 12, 2013. Although Susan began notifying her readers in September through Twitter, Facebook, and her forecasts, it’s possible that some people were unaware of this change. “AstrologyZone Premier” has been replaced with the more robust app, “Susan Miller’s AstrologyZone Daily Horoscope FREE!”
Susan’s new app will NOT automatically replace the older app. You will need to download the new free one on Apple’s App Store in iTunes.
Simply go to the Apple App store and search for “Susan Miller” or “AstrologyZone,” and Susan’s app will come right up. Note: some app publishers are pretending to be Susan, so be sure you see the name AstrologyZone in the name of the new app, “Susan Miller’s AstrologyZone Daily Horoscope FREE!”
You will get a short free horoscope every day, for every sign, so this way you can read for your rising sign too. If you have come to love Susan’s long version forecasts, the same daily horoscopes are still available in the same form, and to receive them you will need to buy a subscription. The more robust version has an extra long forecast for Sundays, so that you can plan your week ahead. Extra “evergreen” content that describes your personality and compatibility with others is also included in the premium content area. You can try Susan’s app for two weeks for $1.99, one month for $4.99, or three months for $12.99. If you would like to subscribe for a full year, it’s $49.99.
The menu of these price options is located on the front page, lower left portion of the Apple App Store in iTunes. These same prices are listed within your app, and to subscribe, you will have to do it within your free app. You will see buttons to direct you to the right place on your iPhone.
For answers to technical questions regarding your app, write to Susan’s mobile app partner, Phunware in Austin TX, at [email protected]nware.com.
Please do not write to Phunware with personal questions that you hope Susan will answer. Susan can no longer do personal charts. Any personal notes sent to Phunware will regrettably need to be deleted.
Press Inquiries and Advertisers
Susan has been talking to various companies to create an Astrology Zone® site in other languages. Since Susan writes for magazines around the world, she hopes that one day Astrology Zone® will be available in many different languages. Stay tuned for future announcements.
If you represent an online advertiser or have a product you feel would be a good fit for Astrology Zone® readers, contact Michael Weaver, Head of Advertising for Astrology Zone®. Please note there are some product categories that Susan will not allow on her site.
Any member from the press may write to [email protected]. Please note that this email address is reserved for press requests only. You’ll receive a reply within 24 hours.
Susan writes for Elle (USA, print only, not Elle.com), Elle (Hong Kong), Vogue (Japan), W (Korea), Tempo (Turkey). Claudia (Brazil), Amica (Italy), S Moda (Spain), and MINI (Russia). She also writes a weekly column for Hurryiet, an esteemed newspaper in Turkey.
Daily Astrology Zone®
Yes, If you sign up for Daily Astrology Zone® and if your cell phone will accept emails then your daily forecasts will appear on your cell phone’s email inbox. Most mobile carriers offer an option to read emails on your phone. Check with your carrier to find out how to receive emails on your cell phone.
Yes – to see a sample Daily Astrology Zone® forecast click here.
If you decide to cancel your subscription, log into the Subscriptions section of your account and click Cancel. We are sorry to see you go but would like to understand why to help make our service better, so please take a moment to email us at [email protected] and tell us why.
If you have any further questions, please send us a note at [email protected]. We try to answer all support questions within 24 hours.
Simply sign up here and follow the easy instructions. Once you sign up, you will create an account and login from any device to access your forecasts at any time! You will have access to your own Daily Astrology Zone Members page.
You can view 3 days worth of forecasts; the coverage is for today, the previous day and the day ahead. You will be able to review this for all twelve zodiac signs.
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Yes. You can subscribe from anywhere in the world. We are proud to say this service is globally available.