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Frequently Asked Questions

Product and Order Questions

Can I get any of Susan’s books electronically?

Yes. All of Susan’s books are available for the Kindle on Amazon.com, for the Nook at Barnesandnoble.com, and for iTunes in the United States, Canada, and the UK. Her forthcoming book for 2014 will also be available electronically.

“Planets and Possibilities” is available on for the Kindle and the Nook and on the iTunes ebook store.

I have a question about my order with Daily Astrology Zone® – the daily horoscope that should come to my email box.

Daily Astrology Zone® is a subscription service that delivers Susan’s long daily forecasts for all 12 signs into your email inbox (in your cell phone, computer, iPad, tablet or other device that can receive email) each day. If you have a question about your subscription service or about the product itself, please write to [email protected].

Please note that this address is NOT for questions about your iPhone, Android, or Galaxy app – this is just for Susan’s Daily Astrology Zone® horoscopes. Please also do not ask personal questions about your sign or your natal chart here, as they will not be able to be answered.

I signed up for Susan’s mailing list, but I haven’t received anything from her.

Susan keeps her readers up to date with the PS in her monthly forecasts. She occasionally will write a special email just for those on her mailing list. With all of the writing she does for magazines, she hasn’t been able to send out a newsletter. Your email address is safe. Susan will never rent, sell, give away, or distribute your email address to anyone for any reason outside of Astrology Zone®. She takes your trust in her very seriously.

What products does Susan have available for purchase?

Susan has her most recent “Year Ahead” book as well as  her beautiful annual “Year Ahead” Astrological wall calendar, all of which are available on the  Astrology Zone Website.   You can sign up for Daily Astrology Zone® which is a daily forecast delivered to your email inbox by going here.

The Astrology Zone Mobile App

Does my subscription auto-renew?

Yes. Your subscription will automatically renew and your credit card will be charged when your current subscription reaches its final date.

Does Susan have an app?

Yes. Susan’s app is called “Daily Horoscope Astrologyzone + More” by Susan Miller. It is available for nearly all devices. You can find her app in the Apple Store as well as Google Play.

How much does Susan’s app cost?

Susan’s app is free. Just go to Apple’s App Store or Google Play to download her app to your device. Once you have the app, you can make an in-app purchase to upgrade the app.

How to see or cancel a subscription on the Google Play app (Android Phones and Tablets).

Uninstalling the app will not cancel your subscription.

  1. On your Android phone or tablet, open the Google Play Store .
  2. Check if you’re signed in to the correct Google Account.
  3. Tap Menu  Subscriptions.
  4. Select the subscription you want to cancel.
  5. Tap Cancel subscription.
  6. Follow the instructions.
How to see or cancel subscriptions on your iPhone or iPad.
  1. Open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions. (If you don’t see “Subscriptions,” tap “iTunes & App Store” instead. Then tap your Apple ID, tap View Apple ID, sign in, scroll down to Subscriptions, and tap Subscriptions.)
  4. Tap the subscription that you want to manage.
  5. Tap Cancel Subscription. If you don’t see Cancel Subscription, the subscription is already canceled and won’t renew.
I downloaded the app and paid for a subscription, but the paid-for version isn’t showing up on my phone (or other devices).

If you have an active subscription, you may need to Restore the subscription. Follow these steps: Open the app, click on the menu icon in the top left corner, then click “Your Settings”, from there, click “Subscribe Now” and select “Restore purchase.”
Apple and Google Play use the credit card you have on file with them for your app purchases. If you’re unsure whether payment went through, neither Apple or Google Play will allow you to purchase the same app twice. They have a fail-safe system, so you cannot possibly purchase it more than once.
If none of these steps work the phone may need to be reset. Try turning your phone/device off and on. You can also try deleting the app and re-downloading it.

I just upgraded my iPhone, and I can’t transfer my AstrologyZone app to my new iPhone.

If you upgraded your cell phone and want to transfer your app, here are instructions from Invemo, who publishes Susan’s app, on just how to do that:

1. Start the Astrology Zone application on your phone.

2. On the menu, which appears on the bottom of the screen, select Daily to access the Daily Horoscope.

3. On the Daily Horoscope screen, select Learn More About Full Horoscopes!

4. On the Full Horoscope Subscriptions screen, select Purchase a Subscription.

5. On the Subscription screen, select the Restore Purchases button on the bottom of the screen.

6. On the Please Sign Up screen, select the Sign In button on the bottom of the screen and input the email address and password that was used to purchase the <subscription type> and it should resume your subscription.

Should you continue to have any technical concerns with your app, please write to [email protected].

I want to subscribe to Susan’s new app, but when I go to the iTune’s Apple App Store (Lifestyle) I see only the free app. How can I subscribe?

Once you get the free app, you can subscribe inside the app. You will see a button “Subscription Details” under your short free daily forecast. When you press that button, a menu of prices will come up for you to choose, depending on how long you want your subscription to be.

What devices will Susan’s app work on?

Susan’s app will work on all iOS devices utilizing minimum iOS version 11.0 or above. For Android devices, you will need Android version 7.0 (Nougat) or above.

What if I live overseas or don’t have an iPhone, iPod Touch, iPad, Android, or Samsung Galaxy cell phone. Can I still see Susan’s long daily forecasts?

Yes. By going to Susan’s other partner’s site, www.DailyAstrologyZone.com, you can subscribe to all 12 signs every day, and your horoscopes will be sent to your email account inside your cell phone and computer.

When does my app subscription begin?

Your app will be available to you as soon as the transaction for your subscription is complete.

Will my app work on both my iPhone and iPad?

Yes. You can use your app on either your iPhone or iPad. Just make sure you’re signed into the same Apple account.

Press Inquiries and Advertisers

Can I get Astrology Zone® in other languages?

Susan has been talking to various companies to create an Astrology Zone® site in other languages. Since Susan writes for magazines around the world, she hopes that one day Astrology Zone® will be available in many different languages. Stay tuned for future announcements.

How can I advertise on Astrology Zone®?

If you represent an online advertiser or have a product you feel would be a good fit for Astrology Zone® readers, contact Michael Weaver, Head of Advertising for Astrology Zone®. Please note there are some product categories that Susan will not allow on her site.

I am from the press. Can I arrange an interview with Susan?

Any member from the press may write to [email protected]. Please note that this email address is reserved for press requests only. You’ll receive a reply within 24 hours.

What magazines does Susan write for?

Susan writes for Elle (USA, print only, not Elle.com), Elle (Hong Kong), Vogue (Japan), W (Korea), Tempo (Turkey). Claudia (Brazil), Amica (Italy), S Moda (Spain), and MINI (Russia). She also writes a weekly column for Hurryiet, an esteemed newspaper in Turkey.

Daily Astrology Zone®

Can I get Daily Astrology Zone® on my cell phone?

Yes, If you sign up for Daily Astrology Zone® and if your cell phone will accept emails then your daily forecasts will appear on your cell phone’s email inbox.  Most mobile carriers offer an option to read emails on your phone. Check with your carrier to find out how to receive emails on your cell phone.

Can I see a sample of Daily Astrology Zone®?

Yes – to see a sample Daily Astrology Zone® forecast click here.

How do I cancel my subscription?

If you decide to cancel your subscription, log into the Subscriptions section of your account and click Cancel.  We are sorry to see you go but would like to understand why to help make our service better, so please take a moment to email us at [email protected] and tell us why.

How do I contact a support person?

If you have any further questions, please send us a note at [email protected]. We try to answer all support questions within 24 hours.

How do I receive Daily Astrology Zone?

Simply sign up here and follow the easy instructions. Once you sign up, you will create an account and login from any device to access your forecasts at any time! You will have access to your own Daily Astrology Zone Members page.

How many daily forecasts can I view at once?

You can view 3 days worth of forecasts; the coverage is for today, the previous day and the day ahead.  You will be able to review this for all twelve zodiac signs.

How much does the Daily Astrology Zone® cost?

You have a choice of several options to receive the Daily Astrology Zone®:

  • Monthly Plan – $4.99 / month
  • Three Month Plan – $12.99 / 3 months
  • Annual Plan – $49.99 / year   – SAVE OVER $10.00

The Daily Astrology Zone® is automatically billed to the payment method you provided when you sign up for this wonderful service.

I forgot my password. What do I do now?

Click here to reset your password.

I have a Mac computer. Can I get Daily Astrology Zone®?

Yes. Daily Astrology Zone® can be viewed on a Mac, PC, tablet, or mobile phone so you are never without access to your membership.

If I live outside the USA, can I subscribe to Daily Astrology Zone®?

Yes. You can subscribe from anywhere in the world. We are proud to say this service is globally available.

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